Business Analyst

We are looking for a skilled and motivated Business Analyst with 2–4 years of experience to join our team. The ideal candidate will have strong domain expertise in industries such as Healthcare, Telecom, Finance, or SAP, combined with hands-on experience in pre-sales activities, AI tools, and business documentation.

You will work closely with international clients, internal stakeholders, and cross-functional teams to gather requirements, define solutions, and drive successful project outcomes.

• Gather, analyze, and document business requirements including BRDs, HRDs, PRDs, and User Stories
• Collaborate with stakeholders to understand business needs and translate them into functional specifications
• Support pre-sales activities including client presentations, proposals, and solution demonstrations
• Work with AI tools (Claude, Emergent, Famous.ai, or similar) to enhance analytical and delivery capabilities
• Create dashboards and reports using Power BI for data-driven decision making
• Manage and track project tasks, issues, and progress using Jira
• Maintain comprehensive project documentation on Confluence or Notion
• Engage and communicate effectively with international clients across different time zones
• Facilitate requirement workshops, stakeholder meetings, and sprint planning sessions
• Identify gaps, risks, and opportunities within business processes and propose solutions
• Coordinate with development and QA teams to ensure requirements are clearly understood and delivered

• 2–4 years of proven experience as a Business Analyst
• Strong domain knowledge in one or more of: Healthcare, Telecom, Finance, or SAP
• Experience in pre-sales activities such as RFP/RFI responses, client demos, and proposal writing
• Proficiency in writing BRDs, HRDs, PRDs, and User Stories
• Hands-on experience with Jira for project and issue tracking
• Experience with documentation tools such as Confluence or Notion
• Working knowledge of Power BI for reporting and visualization
• Familiarity with AI tools such as Claude, Emergent, Famous.ai, or equivalent
• Exposure to working with international clients and managing cross-cultural communication
• Strong analytical, problem-solving, and critical-thinking skills
• Excellent verbal and written communication skills in English
• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field